Welcome to Bold Style Apparel Shop – where urban fashion meets uncompromising quality. We’ve compiled answers to the most common questions about our premium streetwear, shipping policies, and more. Can’t find what you need? Contact our customer service at [email protected].
About Our Products
What styles of clothing do you specialize in?
We focus on premium urban streetwear for fashion-forward men, including bottoms, long sleeve t-shirts, pants, pullover hoodies, and tops – all designed to elevate your everyday urban lifestyle.
Where are your products made?
All our apparel is carefully designed with urban trendsetters in mind and manufactured to meet our uncompromising quality standards. While we’re based in Portland, we source materials globally to ensure premium quality.
How do I choose the right size?
Each product page includes detailed size charts. For our urban fit styles, we recommend checking measurements carefully as some designs have intentional oversized or tailored cuts to match streetwear aesthetics.
Shipping & Delivery
Where do you ship?
We ship globally to fashion-forward men worldwide! However, we currently cannot ship to certain Asian regions and select remote areas due to logistical constraints.
What are my shipping options?
🚀 Standard Shipping – $12.95: Fast 10-15 business day delivery via DHL/FedEx with full tracking
💰 Free Shipping: For orders over $50, delivered in 15-25 business days via EMS with basic tracking
How long does order processing take?
Our Portland-based team processes all orders within 1-2 business days – we move fast because we know urban life doesn’t wait.
Can I change my shipping address after ordering?
Urban life moves fast – we get it! Contact us at [email protected] within 12 hours of placing your order for address changes. After that, we can’t guarantee we’ll intercept your package.
What about customs and import fees?
For international orders, our premium carriers handle most customs formalities. However, any duties or taxes are the responsibility of the recipient. Delivery estimates don’t include potential customs delays.
Returns & Exchanges
What’s your return policy?
If your premium streetwear doesn’t meet your expectations, you have 15 days from delivery to initiate a return. Visit our returns page for full details on our hassle-free process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In those cases, we’ll provide a prepaid return label – just contact our customer service.
How long do refunds take?
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your original payment method.
Payments & Security
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal – all major payment options for global urban shoppers.
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions. Your payment details are never stored on our servers.
Why was my payment declined?
This is usually due to bank security measures for international transactions. Contact your card issuer or try an alternative payment method like PayPal.
Account & Order Management
How do I track my order?
You’ll receive tracking information via email as soon as your package ships. Use this to follow your urban essentials’ journey from our Portland warehouse to your doorstep.
Can I cancel my order?
Contact us immediately at [email protected] – if your order hasn’t entered processing (within 1-2 business days), we may be able to cancel it.
Do you offer discounts for bulk orders?
Urban wardrobe refresh? We love it! Contact our sales team at [email protected] for bulk order inquiries.
Still have questions? Our urban fashion experts are ready to help at [email protected].
Bold Style Apparel Shop – Where premium streetwear meets global urban lifestyle.