At Bold Style Apparel Shop, we stand behind our premium streetwear just like we stand behind your right to shop with confidence. If your urban gear doesn’t meet your expectations, our hassle-free return process has you covered.

OUR RETURN POLICY

You’ve got 15 days from the delivery date to initiate returns or exchanges. All items must be:

  • Unworn, unwashed, and in original condition
  • With all tags and packaging intact
  • Accompanied by proof of purchase

NOTE: Due to hygiene reasons, we cannot accept returns on Men’s Bottoms (underwear category) unless defective. All other products in our menu (T-shirts, hoodies, pants, etc.) are eligible for returns.

HOW TO RETURN

Step 1: Submit Your Return Request

Email our urban fashion squad at [email protected] with:

  • Your order number
  • Item(s) you’re returning
  • Reason for return
  • Whether you want a refund or exchange

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Body:
Hello Bold Style Team,

I’d like to initiate a return for my order #[Your Order Number].
Item(s) to return: [Product Name(s)]
Reason: [Defective/Wrong Size/Change of Mind]
I would prefer: [Refund/Exchange for Size XX]

Please advise on next steps.

Best,
[Your Full Name]

Step 2: Wait for Approval

Our team will respond within 48 hours with:

  • Return authorization
  • Shipping instructions
  • Return address (4169 Beechwood Drive, Portland, US 97205)

Step 3: Ship Your Return

Package your items securely and ship using a trackable method. We recommend:

  • US Customers: USPS Priority Mail
  • International: DHL or FedEx

NOTE: Original shipping fees are non-refundable. Return shipping costs are the customer’s responsibility unless the item is defective.

REFUND PROCESS

Once we receive and inspect your return:

  • Processing Time: 3-5 business days
  • Refund Method: Original payment (VISA, Mastercard, JCB, PayPal)
  • Timeline: Allow 5-10 business days for the refund to reflect in your account

EXCHANGES

Want a different size or color? Follow the same return process and specify your exchange preferences. We’ll ship your new item as soon as we process the return.

Note: If the exchange item costs more, you’ll need to pay the difference. If it costs less, we’ll refund the difference.

QUESTIONS?

Our urban fashion experts are ready to assist faster than our global shipping. Hit us up at [email protected] or mail to our Portland HQ.

Stay bold, stay fresh—we’ve got your back like the perfect hoodie.